Our Products and Services

Welcome to the Melloune Technology main website. Our products and services are available for your use.

Mission Statement

Mission

To be a dependable, reliable, accessible and customer centric partner, committed to integrity and professionalism in all our business dealings.

Vision

To be a premier local company that advances business goals through innovation and dedication.

Related

Website: Melloune Digital Products

Products & Services

Services

We provide locally developed software solutions that are easily adaptable to specific customer requirements and ever changing business needs. We specialise in the development, implementation, and maintenance of the ICT solutions.
- Creation of daily system performance statistics.
- Management of 3rd party software and application.
- Acceptance testing of new software and patches into production environment.
- Oracle and Mysql database installation, management and configuration.
- Develop tools and scripts to help with troubleshooting and technical support activities.
- Maintain required customer and service information.
- Develop ITIL principles for technical support activities and processes.
- Extend statistics to cover new platforms and other network elements interfacing with customer's environment.
- Assist customer with service development and technical planning activities on existing platforms and new deployments.
- Network design and racking of new and old systems.
- Server hardware and software deployments.
- Provide Technical Managed Services Support for 3rd party application software.
- General ICT Infrastructure Deployment and Maintenance.
- Integration with 3rd party platforms and application into customer's environment.
- IP Network management and optimisation.

Our INHOUSE Developed Products

- Analytics Platform (System Statistics and Revenue Projection).
- Campaign Manager Platform.
- WAP 1 and 2.0 Gateway.
- Network Monitoring and Performance Tool.
- MMSC Multimedia Messaging Service Center.

Technology Advisory Services

Our team's expertise lies in consulting work on mapping of business processes, facilitation of technology acquisition and automation. We analyze and evaluate existing technologies to check if there are any gaps in terms of business rules satisfaction, and then recommend areas of improvement based on user expectations. This is performed through gathering of user requirements, provision of documentation, assisting in evaluation of new technologies to match those requirements, overseeing implementation process (project management) to ensure that maximum value is derived from projects. We provide training and operation manuals after the implementation processes have been completed.

References and Projects

Integrat . partnered with ILiveIT to install media gateways in Sub Saharan Africa) - Vodacom SA. Delivered Real-Time traffic monitoring and Performance Statistics Platform for VAS systems.
- Sub-contracting activities at Mobile Network Operator (8.ta).
- Assisted Indian based company (RoamWare INC) to secure and deploy QOS platform at LCA(Lesotho Communication Authority.
- Completed Real-time and Performance Statistics for Vodacom Lesotho.
- We currently have our Analytics platform running for the following system at Vodacom SA:
1. MMS (Multimedia Messaging Service Platform) => VAS Department Vodacom South Africa.
2. Fusion Gateway. Router various IN Services => VAS Department Vodacom South Africa.
3. NGIN (New Genertion Intelligent Network) => IN Telcoms Department Vodacom South Africa.
4. SMS Platform => VAS Department Vodacom South Africa.
5. WAP Gateway => VAS Department Vodacom South Africa.